Delivery & Refunds

 

Delivery

Profeet deliver to the UK only at present.

 

Profeet use Royal Mail recorded delivery to send your purchases – please ensure that there is someone available to sign for the parcel at the delivery address you have specified.

 

Up to £50 = £3.95

Up to £150 = £6.00

Over £150 = FREE

 

Once we receive confirmation of your order and payment through Paypal, we aim to dispatch your goods within 3 working days.
 
If a product is out of stock we will notify you and offer either a revised date of availability or a refund.

 

Due to current rules enforced by our payment services provider we are unable to offer the option to collect instore for purchases made online or by phone.

 

 

Cancellations, Returns & Refunds

In accordance with the distance selling regulations you have 14 days to cancel your purchase from the date the goods were delivered. However for peace of mind Profeet are happy to receive returned goods within 30 days either in store or by post. If you plan to post returned goods, please notify us by emailing info@profeet.co.uk and send all goods along with a copy of your receipt to:

 

Profeet Limited

867-869 Fulham Road

London

SW6 7BT

 

For your peace of mind, we recommend that you return all goods to us with a recorded and insured service to ensure that we receive them. Profeet will not be liable for non receipt or damage in transit of returned goods.

 

All goods must be in a re-saleable condition, in the original and unbroken packaging and with your original Profeet receipt. We will notify you within 2 working days of receipt of your returned goods and will process your refund within 3 working days of acknowledgement of receipt of your goods.

 

The customer is responsible for the postage costs of any returned item – unless the goods are faulty in which case Profeet will also refund this cost.

 

If items are returned to Profeet are not eligible for refund for example broken seals, signs of use, etc then Profeet will notify you and make the good available for your collection and or return the goods at your cost.

 

Please call 020 7736 0046 if you have any issues.





PROFEET LIMITED
867-869 Fulham Road
London SW6 5HP

APPOINTMENTS
call 020 7736 0046
email info@profeet.co.uk

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