Your appointment time is reserved specifically for you.
A late cancellation or missed visit leaves a sizeable gap in the technicians day that could have been filled by another customers.
As such, we require 48 hours notice for any cancellations or changes to your appointment.
Please call 020 7736 0046 to let us know if you’re not going to be able to make it.
Customers who provide less than 48 hours notice, or miss their appointment, will be charged a cancellation fee.
We hope you understand why this is necessary and appreciate your co-operation in this matter.