FIT GUARANTEE - SKI BOOT LAB

Ski Boot Fit Guarantee

Should a comfort problem develop within 2 years of purchase, we will happily refit your ski boots, liners and custom insoles at no extra charge. Please call 020 7736 0046 to discuss any issues you have as sometimes we can help by phone and if not we will book a refit appointment.

If your ski boots or custom liners continue to cause discomfort after allowing us sufficient opportunities to try and resolve the problem, we will happily exchange them for another model within a two year period from the date of purchase.

Usage fees apply –  30% of the purchase price in the first year, and 50% of the purchase price in the second year. You will need to pay the difference in value and usage fee along with any other extras purchased.

Ski Boot Fit Terms & Conditions

• The item in question must have been purchased at Profeet and you must produce proof of purchase.
• The Ski Boot Fit Guarantee is applicable to ski boots, liners and custom insoles purchased at the Profeet Sports Lab, Fulham Road, in conjunction with the following services Profeet Signature Ski Boot Fitting & Custom Insoles Assessment (plus our legacy Ski Boot Fitting services).
• You must follow the Break-in and Usage Guidelines along with any other advice given to you during your appointment.
• You must provide us with the opportunity to examine, adjust and re-fit the ski boots and insoles at our store.
• You must book a refit appointment in advance by phone or email.
• The item in question must not have been unreasonably worn, damaged, abused or used other than for the purpose intended.
• The guarantee is valid for the fit of your ski boots and does not cover wear and tear, changes in requirements (performance and ability etc.) or changes in foot shape.
• The Assessment fee is non-refundable.
• The Ski Boot Fit Guarantee does not affect your statutory rights.

 
See our Sports Lab Guarantee